Thank you for purchasing a pair of our handmade moccasins. It is important to us that you are happy with your new moccasins. When you first receive them, please be sure that they are up to your expectations. If they are a bit difficult to pull on at first, do not be afraid to pull on the back or the front of the boot to push your foot in. This should not hurt the moccasins in any way. When you try them on make sure they fit correctly. If they are a little snug in the width or over the instep this is fine as the moccasins will stretch a little to form to your foot. But they do need to be of sufficient length, as they will not stretch in the length. If there is anything not up to your expectations, please let us know immediately. If you have any problem with the moccasins after you have worn them for a while, please notify us before it damages the shoes beyond repair. Remember, at the MOUNTAIN PEOPLE FOOTWEAR we fully guarantee our moccasins.

If you are likely to be wearing your moccasins in wet conditions it is advisable to treat them with some type of waterproofing. We recommend that you use a bees wax or silicone product such as Sno-seal for very wet or extended use in wet weather. Most of these types of products will darken the leather considerably and make them look more "broken in". If this effect is undesirable we recommend that you use a spray silicone product such as Camp Dry, Scotch Guard or Rain and Stain, which will also help to keep them clean looking. These products will affect the color of the leather only minimally. We recommend that you do not use oil products such as mink oil or neatsfoot oil. Oil breaks down the leather and will eventually cause it to tear at stress points along the seam. If your moccasins are not likely to be getting wet, you may treat them if you wish, but you do not need to. Your moccasins may be cleaned with Lexol or Saddle Soap. Please do not forget that we are able to re-sole these moccasins. So if you wear a hole in the bottom, as soon as it is about the size of a dime in the first layer of leather, send it back to us for a new sole. Please call for the current price and approximate waiting time for resoling.